My question isn’t listed here in your nice little FAQs!
You can always send us a message. We’ll get back to you quickly.
I see you are in Maryland. Can you work with someone out of town?
Yep, about 90% of our clients are outside of Maryland. Wherever you are, we can help!
How involved would i need to be in the development of the website?
As involved as you’d like to be. Our website design process was designed to extrapolate all the information from you that we need. After successful payment you will redirected to a form where we will ask you many questions about what is it that you have in mind. Be sure you can also get in touch by calling us whenever you want.
Do you offer payment plans?
We expect 50% of the agreed upon amount paid before we start, and the remaining balance on the day the site goes live or 45 days from the date the contract is originally signed, whichever is sooner. We offer this payment plan to help make the website you want more affordable. Certain restrictions do apply and payments plans are not available on web hosting and SEO.
I want to put my business online, but I don’t know where to start. This is my first website, can you help me?
Absolutely! You do not need any online experience at all. Go Web Design offers free consultation on all services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.
Do you accepts payments from my country?
We cater to clients all over the globe. We accept payments via PayPal payment gateway which allows anyone to order our service using their PayPal account or credit/debit cards
Do the website you create display properly on mobile devices?
Even better: we create mobile “responsive” websites, which display perfectly on all devices from smartphones to widescreen TV’s. And because the website “responds” to the device, it provides an ideal visitor experience from any device.
What if i want to start small and grow the website over time?
We design and develop all of our websites to evolve over time because they are developed with the most easy to use CMS in the world which is WordPress. WordPress makes it as easy as possible to add new features and content as your business grows or changes.
I need a website that i can update myself. Can you make this happen?
Oh yeah. All of the websites we create are powered by WordPress that allows the owner or staff to easily update whenever they need to. And depending on your needs, we can also provide additional functionality that allow more sophisticated updates.
How do I know which features do I need and what are your prices?
Every business is different, but many have the same desires: more clients, more profit, increased notoriety, better reputation, quality staff, etc. We have created 3 different packages so you can choose the one that fits your needs the best.
Do you have money back guarantee? What if I don’t like your work?
Our goal is to provide high quality, professional service to all of our clients. If you’re not satisfied with your new website, we offer a refund guarantee of up to 100% of the advance paid if refund is requested within 15 calendar days from date of order.
- Prior to showing of any design layout, no questions asked, or
- Before 1st round of revision request.
Refund Restrictions
- Prior to showing of any design layout, no questions asked, or
- Refund must be requested within 15 calendar days from date of order.
- Refund not applicable on domain registration fees.
- Refund must be requested in writing.
- Refund not applicable on updates and add-ons on existing website.
